A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions, and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end.

In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise in processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best ones.

A: Yes. To see examples of our videography services, click here

A: We have shot at hundreds of venues, so there is a good chance that we have. However, if we have not, we will get to the venue early on the day of the wedding and be sure to perform a thorough walk-through to scout out the best photography locations. We also do extensive online research prior to your big day!

B: When there is allocation for an engagement shoot or a rehearsal day, we take that time to scout the venue. This is when the venue is within our location and not for a destination wedding.

While Thejcreative Studio is based out of Nairobi, Kenya, we serve clients all around the region. Our destination wedding photography packages include the cost of travel and reasonable accommodations (check out our destination wedding  FAQs here). Because of our frequent trips to Tanzania, Uganda, Rwanda, and South Africa, lower rates may apply depending on the specific circumstances. Contact us by clicking here.

Typically, the photographer you meet with will be the photographer for your engagement session and wedding. You may request to meet with a specific photographer; otherwise, we’ll make the decision based on personality, availability, language abilities, and your referral. For example, if Sharon shot the wedding of your friend who referred you to us, he would likely be the one meeting with you.

We typically do not provide partial day coverage on weekends. On weekends, we only accept clients who require at least 8 hours of coverage or have a budget of KES 80,000 and above.

A: Yes, we have experience in many fields of photography. We call them Lifestyle shoots. You can them out by Clicking Here

A: Take a look at our Ideal Wedding Photography Timeline to see a detailed breakdown of how much time you would need to have set aside for your wedding photos.

For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.

We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.

We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.

Yes, we do. Every image we deliver is post-produced with our unique signature style of post-production. This involves color correction, exposure adjustment, selective black-and-white processing, clarity adjustments, tone mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones, or other common photography flaws.

“Touching up” in our studio is the same as our signature (standard) post-production. See the question below for clarification.

Advanced post-production includes touch-ups such as the removal of blemishes, the removal of bags under the eyes, the removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene, and other custom work.

We charge hourly for the custom post-production as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post-production.

A: We shoot most of our images in Small Raw with certain situations where we move to Large Raw.

You have the right to reprint images whenever you want and also post on social media. However, you may not sell your images for profit or publish your images commercially without the written consent of TheJcreative Studio (Artlink Agency Limited)

Each of our packages comes with a full-resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However, on occasion, we may provide RAW images along with our post-produced JPGs for an additional fee and restrictions.

For a 3-hour engagement session, we typically deliver 50-70 images, and for a wedding, we typically deliver 60-80 images per hour of coverage. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.

Yes, we do. All of our packages come with a full-resolution image download.

A: There is a KES 5000 replacement charge for additional downloads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us.

All dates are reserved once we receive your signed contract and a 20% deposit.

Standard rates apply for overtime. Overtime is billed at the rate of KES 3000/hour per Lead Photographer/ filmmaker and KES 1000/hour per Associate Photographer/Filmmaker. However, we give an allowance of 1.5 hours after the end time.

A: Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date. The 20% retainer fee is non-refundable

Generally no, but this is taken on a case-by-case basis. This is because the future date may be booked for another wedding and we may not be able to service you. However, the reason for canceling and our availability are taken into account. Also, if rates change from your original date to your new date, the new rates will apply.

All travel expenses are based on the distance between your event location(s).  All destinations beyond 90km round-trip will be negotiated and handled on a case-by-case basis.

The primary purpose is to provide adequate compensation for our photographers and our lighting assistants for the additional time spent on travel. For this reason, coupled with the costs of reimbursing the team for the actual costs of travel, these fees are unfortunately necessary.

A: There is a KES 5000 replacement charge for additional downloads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us.

We do not offer discounts on Sunday weddings and off-season weddings. As you may know, wedding season is almost year-round here in Kenya and East Africa. Because of that, we are shooting throughout the year. We also cannot offer discounts on weekday weddings as all of the costs (second shooter rates, etc.) associated with the wedding remain the same.